Brinique Technologies
of diverse platforms. We have a team of active professionals who are proficient in developing below domains
Telecommunication
Today’s service providers are confronted by radical changes to their business environment, and while they have been largely working to create leaner operations, the mechanics of doing business has changed over the years leading to transformations in the business model. CSPs are fast transforming themselves from a legacy communication service provider to an IP broadband, cloud and IT platform provider with greater focus on a business segment. The traditional services would now contribute to roughly 38% of the total business and the focus would be more on the next gen services which would include hi-speed internet, wireless, OTT/IPTV, IOT, hosted VoIP among others. Every wave of innovation gives opportunities to rebalance strategies. The CSPs should adopt a four pronged strategy to regain the market position.
‘Born Digital’ telecom organizations are not restricted by legacy technology and business process, and are disrupting traditional business models through innovations in customer experience and engagement, service management and delivery, and product structure. On the other hand, traditional Telecommunication Services Providers - given the complexity of their estates - are finding it difficult to make the tectonic shift because not all of them are invested across the maturity curve to improve their connectedness with the business ecosystem. HCL’s end-to-end solutions framework is a comprehensive approach to increase efficiency, drive cost reductions and foster innovation.
Communication Services Providers:
Communication Service Provider (CSP) industry is valued at around $3 trillion. CSP Industry is wide and includes service providers offering Telecommunications carrier, content and applications service provider, cable service provider, satellite broadcasting operator, and cloud communications service provider. Some of the renowned players in the industry are AT&T, T-Mobile, Verizon, Comcast, Time Warner to name a few. The major trends in the Industry include Cloud and Customer experience. Telcos have already made investments to the tune of $200-300 Bn in Cloud. This reflects Telcos’ urgency to embrace the new technology and subsequently offer both private and public Cloud services. In the area of Customer Experience, organizations are striving to harness the potential of IoT (internet of things) and expand to adjacent service spaces. Learn how HCL helped a client set up an architecture for handling a large data set along with a virtual dashboard for real-time operational analytics and reporting.
Banking & Financial Institutions
Technology breakthroughs, reversal of deregulation and dynamic markets are impacting the banking industry. Non-banking players such as mobile operators and Internet startups are also offering similar products and solutions. This is forcing the banks to be more innovative and proactive in their operations and risk management measures. Brinique leverages its extensive domain and technical expertise, to deliver solutions for the world’s leading banks and financial institutions. The proprietary frameworks help accelerate solution development and implementation.
We enable the bank’s IT organization to provide reliable, predictable and scalable services to its business users and end consumers. We have proven ability to manage and execute strategic initiatives and programs of varying size and scale, on time, using innovative delivery models. We provide 24/7 support for mission critical infrastructure and applications with stringent SLAs. We also help banks in leveraging the latest technology to derive insights from historical data and engage with their partners and customers using the digital medium.
Key Offerings include:
- Delivering high volume, personalized, contextual multi-channel customer communications for customer bill statements, invoices, service notices and updates.
- Digital experience transformation of all digital platforms - websites, mobile apps, e-mails and collaboration portals.
- Enabling Marketers and Digital Content Editors to own these powerful digital platforms to actualize their digital business strategy by delivering personalized, contextual and lasting visitor experiences, track & analyze customer journey & buying behavior and guide customers on profitable digital journeys with the brand, the way you envision it.
- Design and development of upselling and cross-selling opportunities with personalized videos and interactive customer communications.
- Ensuring agility to respond to changing customer preference, competitor moves and dynamic market conditions, with cloud adoption and modernizing legacy applications.
- Flexible managed support for digital assets such as your websites and intranet portals resulting in cost optimization and increase in efficiency for clients.
Healthcare
Today’s model of healthcare provision is becoming increasingly unsustainable. To deliver continued improvements to the world’s health, healthcare will need to be transformed, with technology playing a central role. Digital Transformation is leading the way in reshaping the healthcare landscape along with opportunities and challenges around accountable care organization formation, healthcare reform, consumer centricity, cost-containment and the shift to a retail consumer-based model. Digital is supporting and accelerating the systemic shift to value-based healthcare.
Market forces, consumerization and cost saving initiatives driving the industry, dramatic changes in regulatory rules and concerns over sustainability – combined with advances in technology and the ability to better predict and manage health care risk – are creating a unique opportunity for broad health care industry transformation aimed toward convergence. Yet to become a fully digital organization, providers cannot simply adopt pieces of technology without a clear and integrated digital strategy across the entire organization and IT infrastructure. Healthcare providers must capture, store and accurately analyze all information to generate insights that offer the best patient care. This can only be achieved by leveraging data analytics and a technology infrastructure that seamlessly integrates information generated from multiple inputs.
Brinique focus on operational efficiencies, risk reduction, and customer service to provide incremental and cost-effective solutions. We improve technical structure to support and adapt to constant change, provide value-added tools that help manage hospitals as enterprises, and enhance decision support systems.
Retail & E-commerce
The success of the retail industry majorly depends on the marketing strategies to attract and cater to a wide range of consumers. Retailers are constrained in growing or maintaining the profits due to increased operating expenses, introduction of new competitors in the market, saturation of the market and the tendency of the people to try out with new ones.
A highly competitive and dynamic environment of retail industry needs to be aligned with enhanced technology and strategic approach. In order to sustain and ensure future success, in addition to luring with new features, accessibility of the products is important. Online shopping is one of the fast and popular ways for reaching out wide range of consumers. The retailers are facing rising expectations to make their portals attractive with adequate and appropriate information about the products.
For the retailers who are aiming for customer satisfaction, profitability and success, Brinique offers best in class solutions to establish their market to meet the end-to-end business needs. Competent with extensive industry, technology and delivery capabilities, we work with you to provide solutions and services that address operational challenges, optimize business performance, increase ROI and decrease the time-to-value of your business.
Challenges:
- Increasing Challenges in acquiring and retaining the customers.
- Changing customer demands and shortened product lifecycle.
- Demand for higher value products for lower costs and with a complex supply chain.
- Increasing competition with more store formats available in the market.
- A proper forecast of the products' demand to provide optimized inventory and right category mix.
- Enhanced data knowledge and analysis to the customers about various products and market statistics.
Solutions:
- We are proactive about providing retail companies a transformation for their business process and supply chain systems with solutions like Next Generation Commerce.
- Comprehensive tools supporting the eCommerce, with SEO (Search Engine Optimization) and SMO (Social Media Optimization) as a platform to create websites and (cloud) hosting.
- With highly skilled development team and expertise in developing various eCommerce applications and services, the customer can rest assured of the end product.
- Be it Advisory service, Technology service or the Business Process Service, we offer a Comprehensive suite of services and solutions to the retailers including customized algorithms for roster maintenance to obtain best-fit.
Some of the factors which are considered while designing an online shopping store-
- Provide the customer with detailed information about the products so that he can pick/ choose the best product.
- A 3D model of the product along with snapshots to help the users to determine his purchasing.
- With proper tracking of the buyers' habits and based on the information retrieved, provide customized products list for various customers.
- Give specialized search engine options and product recommendations based on the customer preferences.
- Business Process Services: We offer different customized solutions for the business process in the retail market to transform the businesses, and outperform in the competition. Customer Management, Marketing, Reporting and Analysis of the product and its market value are well planned to provide improved customer experience.
Construction & Real Estate
Develop robust and scalable business applications to showcase your properties and connect with prospective buyers, while synchronizing your offline business data with online actions to increase profitability of your real estate business.
- Real Estate CRM Applications
- On-Demand Property Booking Applications
- Auction/Reverse Auction Applications
Build cloud-based CRM software solutions having features like pre-qualification algorithms, pipeline management, marketing automation, and rule-based notifications integrated with emails and SMS services.
Develop on-demand property booking applications with custom front-end UI, desired business logic, advanced admin dashboards, virtual tour functionality scalability and robustness.
Robust cloud based applications for conducting offline and live auction/reverse auction of properties allowing collaboration of all stake holders – individuals, agents, and banks.
- Mortgage Applications
- Real Estate ERP Software
- Construction Supervision Applications
Develop custom mortgage solutions featuring modules like mortgage servicing, amortization, and loan origination with options for online application submission, decision support, risk assessments etc.
Promote better visibility and meet the dynamic market conditions with our ERP solutions that allow smart handling of residential and commercial properties, cash flow visibility, seamless inventory management and online leasing.
Build project management solutions to coordinate on-site with smart workflows, integrated plans and maps, task assignment, status modules and overcome the complex challenges during construction projects.
Tours, Travels & Hospitality
We have experts who customize Tours, Travels & Hospitality software solutions for the growing technical needs of the tours, travel and hotel industry. Brinique’s Tours, Travel & Hospitality Practice helps the industries evolve to meet the rising tide of customer expectations and solve complex operational challenges. With our commitment to engineering excellence and our end-to-end platform engineering expertise. With our experience and expertise in the tours, travel and hospitality industry.
Media, Entertainment & Sports
Since our inception, we have been helping Media, Entertainment & Sports companies benefit from digital innovation with its tremendous opportunities and competition. We develop Media, Entertainment & Sports solutions for the entertainment industry. Our team can handle all the stages of the software project development from feasibility analysis and requirements gathering to post-launch extension and support. If you have an idea you want to implement, feel free to reach out!
